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A Complete Guide to Air Europa Airlines

Air Europa Airlines (AEA) is one of the most famous Spanish airlines and a member of the SkyTeam alliance. Founded in 1986, it is headquartered in Llucmajor, Mallorca, Spain, with a fleet of 43. Asiana Airlines provides spectacular services to people all over the world, with over 130 domestic and international destinations. It mostly flies to areas like Spain, the Caribbean, Morocco, Tunisia, Europe, and North and South America. Being a part of the Globalia tourism group, Asiana Airlines offers top-notch services to passengers from various classes, meeting the requirements of every traveler. To understand the details and facilities offered by Europa Airlines, you can refer to this blog to gain in-depth knowledge about the process and policies related to Europa Airlines, from booking to cancellation, for a smooth and comfortable journey. 

Air Europa Airlines offers flight services to several destinations worldwide, and Adolfo Suárez Madrid—Barajas Airport is its main hub. 

Top International Destinations of Air Europa Airline

Air Europa operates in numerous destinations and provides comfortable journeys for millions of passengers. However, the most famous ones are mentioned below. 

  • Madrid (MAD) 
  • Palma de Mallorca (PMI)
  • Tenerife (TFN) 
  • Miami (MIA)
  • Barcelona (BCN)
  • La Palma (SPC) 
  • New York (JFK)
  • Ibiza (IBZ) 
  • Lima (LIM)
  • Havana (HAV)

Code Share Partners of Air Europa Airlines

Codeshare partners are arrangements or partnerships made between airlines to sell the seats of each other's flights. When there is enhanced cooperation and coordination between the two airlines, passengers can take interconnected flights smoothly. If you also have interconnected flights, make sure to check out the codeshare partners of Air Europa Airlines, which are mentioned below. 

  • Aero Argentinas
  • Aeromexico
  • Air France 
  • China Airlines
  • China Eastern
  • Delta
  • Garuda Indonesia 
  • Kenya Airways 
  • KLM
  • Korean Air
  • Middle East Airlines
  • Saudia 
  • Scandinavian Airlines
  • Tarom 
  • Vietnam Airlines
  • Virgin Atlantic 
  • Xiamen Air 
  • China Southern 
  • Etihad Airlines
  • ITA Airways 
  • GOL 

Types of Classes in Air Europa Airlines and Their Facilities

Air Europa Airlines provides different types of classes catering to the needs of various passengers. They offer three types of tickets, from affordable to luxurious. Read the types and facilities provided by each class and select at your convenience. 

Economy Class: If you are looking for budget-friendly and comfortable travel, book your flight in Air Europa Airlines' economy class. It gives you enough facilities and assistance to travel with satisfaction and a pleasant experience. 

Services provided in Air Europa Airline Economy Class 

  • Air Europa Economy Class provides comfortable seats with 43 cm / 17" each, allowing passengers to stretch their legs and travel with ease. 
  • Once you book your ticket in economy class, Europa Airlines provides the opportunity to upgrade your seat and bid for the business cabin.
  • In-flight, delicious and balanced meals are provided, taking necessary precautions and menus for people who have specific food allergies. 
  • Air Europa Airlines provides Wi-Fi service, entertainment such as free content, a variety of movies, games, and series for long-haul flights, priority boarding service, and more. 

Business Class: To enjoy an extraordinary experience where you will be able to enjoy more space and greater comfort with fine dining served by exclusive chefs, and travel with peace of mind as you will have everything you need on board. 

Facilities provided in Air Europa Airline Business Class

  • Business class on Air Europa Airlines provides a lie-flat bed, allowing passengers to relax and sleep in peace, giving the flight a homely vibe. 
  • If you book your flight in business class, you will be allowed to carry more baggage up to 32 kg. 
  • Air Europa Airlines business class offers 12 Michelin-starred chefs to serve you delicious and quality meals on board. 
  • In Business class, you can enjoy 23 premieres, documentaries, music, games, and series on the big screen or work in your cozy seats. 
  • You will get everything connected in your seats, including a USB outlet, charging connection, enough space to keep your personal items, reading light, foldable arm sets, and more. 

Premium Class: In the Premium, you will receive the best and most exceptional service, from boarding to traveling on Air Europa Airlines. If you are looking forward to enjoying the journey with greater privacy and a special menu, then do not hesitate to book your flight with Air Europa premium class, providing top-notch service to its elite passengers. 

Services provided in Air Europa Airline Premium Class 

  • In the Air Europa Airline premium class, you will get the best and widest seat, with a seat pitch of 116 cm, providing greater comfort. 
  • The menu provided in premium class is unique and savory, with the option of upgrading your menu during long-haul flights. 
  • You will be provided with an amenity kit that includes a blanket, pillows, and other gift bags to ensure that you do not compromise on your hygiene and sanitation.
  • For premium class flights, Air Europa provides priority boarding service at the airport, which saves you valuable time and energy. 

Air Europa Airlines Booking Process 

There are several ways to book your flight with Air Europa Airlines. The most convenient and preferred method is online booking. Please read the steps mentioned below to understand the booking process and avoid confusion. 

  • Visit the official website of Air Europa Airlines- www.aireuropa.com
  • Choose whether you like Roundtrip, One-way, or Multidestination.
  • Type and select the Origin city or airport and the Destination.
  • Enter the Departure date from the calendar given and click Apply.
  • Add the passengers who are travelling- adults, children, or babies. 
  • You can add a promotional code if applicable and click on Search. 
  • A page with the flight details, like the fare and timings, will appear. 
  • You can choose the flight and class of ticket as per your preference.
  • After selecting the flight, the total price and baggage policy details will be given.
  • Click on Continue and provide the required credentials for booking. 
  • Make the payment according to the type of ticket you purchased.
  • You will receive a confirmation email and booking details from Air Europa Airlines. 

Cancellation or Change Policy of Air Europa Airlines 

It is crucial to understand the cancellation or change policy of the flight you have booked or are planning to book. You might have made the reservation in a hurry and want to make the required changes. In such situations, it is best advised to learn about the cancellation or change fees, so please read the policies below to understand the provisions of Air Europa Airlines in detail. 

  • The charges for cancellation or change will vary depending on the type of ticket purchased. 
  • You will not be able to make any changes if the flight ticket has been bought using  'Air Europa Suma' Miles. 
  • If you have made the changes earlier or if the flight has been checked in, then cancellations or changes cannot be made. 
  • Ticket changes are not allowed for multiple-trip flights on Air Europa Airlines. 
  • The cancellation charge may cost around €150, depending on the fare type. 
  • If you change or cancel your tickets within 24 hours of purchase or 7 days before flight departure, then you do not have to pay any cancellation fees. 

Air Europa Airlines Cancellation or Change Process 

If you have booked the flight and want to cancel or change it, you may do so through their website or by contacting the customer service helpline. Read the guidelines below to understand the process clearly. 

  • Open the official website of Air Europa Airlines.
  • Go to the Manage your Reservation section.
  • Click on the Change my flight option/Access your booking.
  • Enter your Booking reference number and your surname.
  • Click on the Search button.
  • The details of your booking will appear on the screen.
  • Cancel or change the flight as you prefer.
  • Pay the required charges for changes or cancellations. 
  • You will receive a confirmation email from Air Europa Airlines. 

Air Europa Airline Loyalty Programme

Air Europa Airlines offers an exclusive loyalty program to its passengers called Air Europa Suma Miles. You can use these Suma Miles to upgrade your flight experience, car rentals, accommodation, and many other benefits to make your trip smoother. There are several ways to earn and spend suma miles. If you want to take a similar advantage, then read the ways to join the loyalty program of Air Europa Airlines. 

How To Join the Air Europa Airline Loyalty Programme?

  • Visit the Air Europa Airlines website.
  • Go to the Air Europa Suma Section.
  • Select the Our Programme option.
  • After that, click on the Register button.
  • A sign-up page will appear; enter the required details.
  • Set up your password and accept the terms and conditions. 
  • Then click on Sign up.
  • After successful registration, you will receive an email from the airline. 
  • A Suma card number will be provided so you can enjoy its benefits. 

Benefits of the Air Europa Airline Loyalty Programme

  • The Air Europa Suma program members are offered several discounts when purchasing tickets and upgrading their seats. 
  • If you join the loyalty program of Air Europa Airlines, you will be given priority service in boarding and on the waiting list. 
  • To the Suma Silver, Gold, and Platinum members, Air Europa Airlines offers a free seat selection.
  • The loyalty program members of Air Europa are given access to VIP lounges to rest comfortably and fast-track access.
  • Suma Platinum cardholders are exclusively provided with all the benefits and the flexibility of a preferential seat selection option. 

Refund Policy Of Air Europa Airlines

There are certain instances when you are planning to cancel your ticket, but have no idea about the airline's refund policy. In such situations, it is best to know the airline's guidelines beforehand. Below are the general refund terms and conditions of Air Europa Airlines mentioned on their website.  

  • If Air Europa Airlines cancels the flight due to unforeseen circumstances, then the passengers will be entitled to get a full refund using the same payment method that was used to purchase the ticket. 
  • Refund policy and the amount refunded will be based on the fare type and how long before the flight departure the request was made.
  • If you have a voucher that you want to refund in Air Europa Airlines, then you can apply for it 12 months after it is issued and up to two months before its expiration. 
  • After you purchase or add any additional services, such as extra seats or luggage, to your booking, it cannot be refunded by Air Europa Airlines. 

Air Europa Airlines Seat Upgrade Policy 

If you are hesitant about the seat that is allotted to you, or you may have changed your decision, then there is no need to worry. Air Europa Airlines provides the flexibility to upgrade your seat through various means. However, before initiating the seat upgrade process in Air Europa Airlines, it is advised to check your eligibility and the policies related to it. 

  • Seat Upgrades are only applicable on flights operated by Air Europa Airlines. 
  • To upgrade your seat on Air Europa Airlines, your ticket should have the 996 number. 
  • When you request a seat upgrade, acceptance of the offer will be sent via email between 24 and 5.5 hours prior to flight departure.
  • You will be able to make changes or cancel the seat upgrade anytime before the acceptance or the confirmation email. 
  • The seat preference for window or aisle will depend on the availability. 
  • Even after confirmation, if you do not get the upgraded seat, then your bid money is liable for a refund.

Air Europa Airlines Seat Upgrade Process

There are four methods for upgrading your seat on Air Europa to premium class, making your trip luxurious and comfortable. The methods are upgrading by bid, upgrading with miles, last-minute upgrades at the airport, and platinum upgrades. You can enjoy several benefits, such as lie-flat seats, fine dining, access to VIP lounges, personalized service, and more spacious space. 

  • Upgrade by Bid: If you want to upgrade your seat, you can do so by checking whether your ticket is eligible for an upgrade bid. Enter your booking details to check your eligibility and the amount you want to offer. After that, add the payment method, and your amount will be deducted if your bid for a seat upgrade is accepted. You will receive a confirmation email five and a half hours before flight departure. 
  • Upgrade With Miles: To use this facility, you have to be a member of SUMA Miles of Air Europa Airlines. Then, link its number with your flight to get the benefit of a seat upgrade. There are three options available to upgrade a seat using miles: one, visit their website and enter your membership number while booking; two, during check-in at the airport; and three, by requesting it. 
  • Last-Minute Upgrade at the Airport: You can upgrade your seat to improve your journey at the last moment and travel in business class. You have to visit the airport 5 hours before the departure of the flight. 
  • Platinum Upgrade: This is applicable to Suma Platinum members who want to upgrade their seats on Air Europa Airlines. However, the upgrade is subject to the availability of seats and flights offering flexibility.  

Pet Policy of Air Europa Airlines

If you own a pet and cannot leave it behind while travelling, there is no need to worry, as Air Eupora Airline allows pets to travel with you. Read the policies carefully before flying with your pet to understand the regulations mentioned by Europa Airlines.

Pets In the Cabin 

  • Dogs and cats are allowed in the cabin for short, medium, and long flights (except in business class) 
  • The carrier's maximum measurement should be 40*30*30 cm as per the pet policy.
  • The total weight of the pet and carrier should not be more than 10 kg. 
  • The charges for animals in the cabin start from USD 36 to USD 181, depending on the location, route, and haul timing of the flight. 

Pets In the Hold

  • Cats and dogs are allowed to be transported in the hold. For other animals, you can contact customer support. 
  • The pets should be a minimum of 3 months old, and they should be vaccinated. 
  • Only two pets with a maximum weight of 14 kg are allowed in one container. 
  • After you pay for the pet carrier service, it cannot be refunded.

Name or Date of Birth Change Policy in Air Europa Airlines 

While booking the flight reservation hastily, you might have misspelt your name or your date of birth, so there are specific terms and conditions that you need to follow and understand to make the required changes. 

  • Minor changes or errors in the names can be made; however, changing the entire name might not be allowed. 
  • You are advised to enter your name and date of birth correctly at the time of reservation to avoid any unwanted complications.
  • The loyalty program members of Air Europa might get some flexibility in making the minor changes required. 
  • If you need any further assistance in changing the name and date of birth, you can contact customer service for detailed guidance. 

Air Europa Group Booking Process  

When you go on vacation in a group or travel with your family, you always prefer to sit, eat, and enjoy the whole journey together. Airline Europa got you covered with the group reservation option, along with the discounts. Here is a step-by-step process to request a group booking in Air Europa Airlines. 

  • Visit the official website of Air Europa
  • Click on the "Help" section on the homepage. 
  • Select "Group Reservation" from the dropdown.
  • Enter all the required information, like contact, group, and flight details. 
  • Accept the general conditions and privacy policy.
  • Click on the send button, and you will receive a code through your registered email.
  • If the code matches your requirements, then you can make the payment to confirm your booking. 
  • Air Europa Airlines will send you the group booking ticket via email. 

How to Use Air Europa Airlines Discount Code?

Air Europa Airlines provides several coupons to its passengers so they can travel at discounted rates to national and international destinations worldwide. If you have an Air Europa Airlines discount code and want to utilise it, here is a detailed guide on how to use the code. 

  • Go to the official website of Air Europa Airlines.
  • You can add your coupon in the promotional code section when entering flight details. 
  • Click on the "Search" button to explore the available flight options. 
  • Check whether the code is applicable for that particular flight. 
  • Pay the remaining amount to confirm your booking.
  • After that, you will receive a confirmation email from Air Europa Airlines. 

Air Europa Airlines Last Minute Deals

When you book a flight, the airline provides several last-minute deals. Air Europa Airlines also offers last-minute deals on various occasions. Refer to the points below to understand the exclusive deals for booking your flight. 

  • When you book your flight in advance, you will find a good number of offers and prices, whether for individual or group bookings. For domestic flights on Air Europa Airlines, it is usually recommended to book 2 or 3 months in advance, and for International destinations, flights can be booked 7 to 8 months prior to the departure date. 
  • Members of the loyalty program may benefit from booking their flights at a last-minute deal. Air Europa Airlines' loyalty program members usually receive several discounts and deals while booking and travelling. 
  • You can also enjoy last-minute deals provided by Air Europa Airlines by subscribing to their newsletter to stay updated on the latest news on flights and exclusive deals. The subscribers will get notified regarding the pre-sales deals and offers in their registered email. 
  • The last-minute deals can also be circulated on social media platforms. You should check their official social media handles to be aware and avoid missing any chance to grasp the offers and deals while booking your flights. 

International Travel Rules of Air Europa Airlines

There are specific rules and guidelines provided for every international traveller. Passengers should check the terms and conditions before booking an international flight to avoid any confusion and misinformation. Below are the general rules that an international traveller must follow: 

  • The passengers who travel internationally should have a valid passport to take the journey. 
  • In Air Europa Airlines, a visa for international travel depends on the destination you are travelling to. 
  • Before going on an international trip, it is recommended that you do a thorough checkup and provide a health certificate to be on the safe side.
  • You need to bring all the documents that you have included when purchasing the ticket. Air Europa Airlines can ask for your data for verification at the airport.

Cheapest Time and Date of Booking an Air Europa Airline Flight

There is no specific date or time mentioned by the Air Europa Airline when the cheapest date or time to book the flight is. However, it is generally regarded that flight prices are cheaper on weekdays, specifically on Tuesdays and Thursdays. If you book your ticket during the peak season or weekends, then the prices can be comparatively higher. You can also choose to book your flight during the offseason to take advantage of cheaper flights. 

Frequently Asked Questions (FAQs) 

1. Can we cancel our ticket with Air Europa Airlines? 

Yes, you can cancel your flight with Air Europa Airlines. However, like every other airline, you will be charged a cancellation fee depending on the type and time of ticket purchases and cancellations. Before cancelling your flight, make sure to read and understand all the terms and conditions related to the cancellation policy and process to avoid any confusion. 

2. Who is the owner of Air Europa Airlines? 

The owner of Air Europa is Globalia, a Spanish family group whose chairperson is Juan Jose Hidalgo, which holds 80% of the airline's stake. . 

3. Are we allowed to carry pets in Air Europa Airlines? 

Yes, passengers are allowed to carry pets on Air Europa Airlines by following the airline's guidelines and pet policy. Generally, cats and dogs are permitted in the cabin or on the hold. If you have any other pets, you can contact the customer support team for assistance. The age and weight of the pets should also be checked before you board the flight or do the booking. 

4. What are the benefits of joining the Air Europa Airline Loyalty Programme? 

There are numerous benefits that you can take advantage of if you join the Air Europa Loyalty Programme, which is famously called Suma Miles. A few of the benefits worth mentioning are that when you book the flight, there will be several discounts provided. After booking, you will also get flexibility and priority in upgrading your seats, while boarding and travelling. You can choose to take any of the three cards, Silver, Gold, and Platinum, as you prefer. 

5. What are the types of classes provided in Air Europa Airlines? 

There are three types of classes provided in Air Europa Airlines: Economy, Business, and Premium Class, with comfortable seats, delicious meals, in-flight entertainment, and many more. You can select the type of ticket that you wish to purchase by reading the facilities and services given in each class, from affordable to luxurious. 

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